Comic book sales: the chicken and egg situation
Posted: Wed Aug 13, 2008 11:19 am
Since this did not and will not see print at the place that I submitted it to, I figured I'd post it here:
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When it comes to comic book sales, there is a bit of a chicken and the egg situation going on with the retailer and the reader. The question isn't so much of "which came first?" but more a question of which is the driving force behind comic book sales.
While the end consumer of comic books is clearly the reader, the end customer for the publishers in the non-returnable direct market is the retailer. And, as I discussed last time, the sales information we have is what was sold to retailers. So, in that sense, the retailers are driving the reported sales figures.
But retailers don't exist in a vacuum. They order based on what they think they can sell to their customers. In that sense, readers are driving the reported sales but only indirectly. Retailers usually need to adjust what they order each month based on the changing buying patterns of their customers.
What is comes down to is readers can't buy what their retailer doesn't have and retailers aren't likely to order items they don't think they can sell. This is why it is usually a good idea to let your retailer know what you want in time for the retailer to order it for you. This is also why for the past two years I've been hosting a teleconference on Skype discussing the items in Previews each month and release a monthly Previews Spotlight podcast episode spotlighting items from the current Previews. The biggest barrier to sales seems to be matching up the right comic with the right readers for it.
The question remains of if the sales trends at the retailer level match those at the reader level.
I have often been told that it is the sales to readers that should be reported on, not the sales to retailers. After all, that is how BookScan reports book sales. In principle I agree with that and would be more than happy to report on comic book sales to readers. However, to do so, I would need the data on comic book sales to readers which isn't currently be collected anywhere.
There are two key differences between book sales and comic book sales that need to be understood to appreciate the challenges involved in collecting and reporting on comic book sales to readers.
The first is that books are sold to bookstores on a returnable basis. Until a book sells to a reader there is the chance it will be returned. That is why a book can't be considered sold in the book market when it is sent to a bookstore. In the nonreturnable comic book direct market, if the store can't sell an item, it is stuck with it. This is one of the reasons why some retailers get some items on a returnable basis from other distributors as it mitigates the risk on those items. But usually the items that comic book retailers obtained on a returnable basis from other distributors are graphic novels and collected editions, not periodical comic books.
The other key difference between the comic book direct market and the bookstore mass market is that most bookstores have a Point-of-Sales system in place while many comic book stores don't. In fairness, some comic book stores have had a Point-of-Sales system in place for nearly a decade. While this is starting to change, a lot of retailers are still operating using basic cash registers. BookScan is able to report on book sales to readers because of these Point-of-Sales systems. The sales data is collected automatically and from there it is a simple matter for it to be collated and reported on.
To track comic book sales to readers, comic book retailers need to have Point-of-Sales systems and there needs to be an entity that collected the data from those various types of Point-of-Sales systems. I've offered my services as a business analyst, programmer and database administrator to ComicsPRO (or any other such organization) to help build a reader sales tracking system. Some people seem content to complain that reader data is what should be reported on instead of sales to retailers but I'd rather work on making it possible for the reader sales trends to be analyzed and reported on.
Building a reader sales tracking system wouldn't be trivial but if the data collected goes down to the individual reader and purchase level it could reveal some very useful information about reader comic book sales trends. We could learn a lot from this kind of detailed data such as how many regular readers there actually are, how many comics they typically buy and how often they get their comics. All of this can (and should) be done without ever needing to identify who the reader is. An arbitrary number uniquely identifying the reader would be sufficient. In an ideal world that reader would have the same identifier across all stores allowing all of the purchases by that reader to be grouped together.
The real challenge in tracking reader sales isn't technical. It is convincing retailers to submit information about how their business is doing to a third party to report on. While the data from Diamond is far from perfect, it does cover all of the sales for the top 300 comics and top 100 trades through Diamond each month. That makes it a much more inclusive data set than any collection of sales data from retailers is ever likely to be. Because for a reader sales tracking system to have statistically meaningful data a cross-section of retailers that was representative of the overall reader sales trends would need to submit their data to that central data collection and reporting entity.
-----------------
When it comes to comic book sales, there is a bit of a chicken and the egg situation going on with the retailer and the reader. The question isn't so much of "which came first?" but more a question of which is the driving force behind comic book sales.
While the end consumer of comic books is clearly the reader, the end customer for the publishers in the non-returnable direct market is the retailer. And, as I discussed last time, the sales information we have is what was sold to retailers. So, in that sense, the retailers are driving the reported sales figures.
But retailers don't exist in a vacuum. They order based on what they think they can sell to their customers. In that sense, readers are driving the reported sales but only indirectly. Retailers usually need to adjust what they order each month based on the changing buying patterns of their customers.
What is comes down to is readers can't buy what their retailer doesn't have and retailers aren't likely to order items they don't think they can sell. This is why it is usually a good idea to let your retailer know what you want in time for the retailer to order it for you. This is also why for the past two years I've been hosting a teleconference on Skype discussing the items in Previews each month and release a monthly Previews Spotlight podcast episode spotlighting items from the current Previews. The biggest barrier to sales seems to be matching up the right comic with the right readers for it.
The question remains of if the sales trends at the retailer level match those at the reader level.
I have often been told that it is the sales to readers that should be reported on, not the sales to retailers. After all, that is how BookScan reports book sales. In principle I agree with that and would be more than happy to report on comic book sales to readers. However, to do so, I would need the data on comic book sales to readers which isn't currently be collected anywhere.
There are two key differences between book sales and comic book sales that need to be understood to appreciate the challenges involved in collecting and reporting on comic book sales to readers.
The first is that books are sold to bookstores on a returnable basis. Until a book sells to a reader there is the chance it will be returned. That is why a book can't be considered sold in the book market when it is sent to a bookstore. In the nonreturnable comic book direct market, if the store can't sell an item, it is stuck with it. This is one of the reasons why some retailers get some items on a returnable basis from other distributors as it mitigates the risk on those items. But usually the items that comic book retailers obtained on a returnable basis from other distributors are graphic novels and collected editions, not periodical comic books.
The other key difference between the comic book direct market and the bookstore mass market is that most bookstores have a Point-of-Sales system in place while many comic book stores don't. In fairness, some comic book stores have had a Point-of-Sales system in place for nearly a decade. While this is starting to change, a lot of retailers are still operating using basic cash registers. BookScan is able to report on book sales to readers because of these Point-of-Sales systems. The sales data is collected automatically and from there it is a simple matter for it to be collated and reported on.
To track comic book sales to readers, comic book retailers need to have Point-of-Sales systems and there needs to be an entity that collected the data from those various types of Point-of-Sales systems. I've offered my services as a business analyst, programmer and database administrator to ComicsPRO (or any other such organization) to help build a reader sales tracking system. Some people seem content to complain that reader data is what should be reported on instead of sales to retailers but I'd rather work on making it possible for the reader sales trends to be analyzed and reported on.
Building a reader sales tracking system wouldn't be trivial but if the data collected goes down to the individual reader and purchase level it could reveal some very useful information about reader comic book sales trends. We could learn a lot from this kind of detailed data such as how many regular readers there actually are, how many comics they typically buy and how often they get their comics. All of this can (and should) be done without ever needing to identify who the reader is. An arbitrary number uniquely identifying the reader would be sufficient. In an ideal world that reader would have the same identifier across all stores allowing all of the purchases by that reader to be grouped together.
The real challenge in tracking reader sales isn't technical. It is convincing retailers to submit information about how their business is doing to a third party to report on. While the data from Diamond is far from perfect, it does cover all of the sales for the top 300 comics and top 100 trades through Diamond each month. That makes it a much more inclusive data set than any collection of sales data from retailers is ever likely to be. Because for a reader sales tracking system to have statistically meaningful data a cross-section of retailers that was representative of the overall reader sales trends would need to submit their data to that central data collection and reporting entity.